Why Ipserv is my long term plan

Why Ipserv is my long term plan

On the 6th January 2020, I nervously arrived at Ipserv’s Head Office to start my first day as Parking Enforcement Manager. Having ran my own business for the previous five years, this was rather daunting returning to a corporate world. However, from my interview in December 2019, I had walked out with a feeling that Ipserv were different and a company I could trust as my employer.

I had been quite selective on job advertisements I had applied for and if I am honest, this role was a wild card option for me. Within the job advertisement, I had seen some synergies between my own business and Ipserv. Looking back now, I feel it was one of the best decisions I have made within my career.

I have now been working with Ipserv for 20 months (feels like 6 months) and the journey has been rewarding, challenging but very much enjoyable. Starting with a company and then hitting a global pandemic three months later enabled me to face these unforeseen challenges and showcase what I could do and in part, the global pandemic has probably assisted me in my own career development and progression.

There are a number of reasons that Ipserv are my long term plan with regard to my career, but the main reasons are as follows:

Valued – Ipserv has a real passion for looking after its staff and this shines through across all areas of the business. Whether you are an operational team member, or a senior manager, everyone is treated with the same level of respect and integrity and this is something that is really important to me. Ipserv is a large wheel with many cogs and each cog is just as important as the next, each with their own job to do. I feel that Ipserv truly believe in this.

Honesty – Any business relies on honesty and transparency within their teams. But I also feel this is a two way street and as an employee, you have to trust in the company you work for. Through effective management, I have found that Ipserv have been nothing but honest and transparent with me throughout a variety of situations and this has enabled me to grow and develop my own skills as well as trust that Ipserv have my best interests at heart.

The Team – Probably my number one passion for Ipserv is the team who work within it. In my opinion, we have an amazing team who genuinely care and have a passion for the business. Not only do we get along as colleagues, but I feel that we work extremely well together each bringing our own set of skills to ensure the business runs as effectively as possible. There are no divides within Ipserv and everyone will help each other in times of need. This is something I have not come across before and I believe is one of our biggest strengths.

Support – Ipserv provides an “above and beyond” level of support to its team. I feel that the company takes the time to invest in me not only from a business point of view, but also from a personal point of view. I could name many occasions where I feel Ipserv have supported me both professionally and personally over the last 20 months, but the one instance that sticks in my mind is my children. I had been going through the process of adoption for three years when I started at Ipserv. Finally, in May 2020, I found my two children of whom I had been waiting for, for such a long time. I don’t think I really understood the process of transitioning these children into my home and what impact that would have on me professionally. This included the amount of time off I would need for this. I wanted to ensure that I maximised the time I could give to the business but also needed to ensure I had the time to mentally and physically prepare myself for the major change that was happening in my life. Ipserv were nothing but supportive and allowed me to work flexibly during this period. I will be eternally grateful for this as what was already a difficult period navigating through the global pandemic, it did not alter Ipserv’s commitment to its staff.

Ultimately, the last 20 months has taught me more than I thought was possible and has proved that companies do exist that deliver on the promises they make during an interview process. I do not know what the future holds for me personally, but I do know that I will be with Ipserv as long as they will have me!

Andrew Lawson

Operations Manager