We’re proud to announce that IPSERV are ISO 9001:2015 and ISO 14001:2105 certified.
It’s official! After all our hard work we’ve been awarded the prestigious ISO 9001:2015 and ISO 14001:2015 accreditations. In order to achieve these globally recognised awards, we have evidenced our quality management systems, as well as the high level of quality customer service that we provide, while having a strong focus on sustainable development initiatives.
Our decision to work towards ISO accreditation demonstrates our promise to providing high-quality, trusted services to our clients, and our ongoing commitment to developing our ethical management systems.
To become ISO compliant, we underwent a long and extensive evaluation process that included an in-depth assessment of our quality management systems, a management system documentation review, and an audit of our processes and compliance, which was successful with no non-conformances identified.
Our decision to work towards ISO accreditation demonstrates our promise to providing high-quality, trusted services to our clients, and our ongoing commitment to developing our ethical management systems
So, what are ISO certifications and why are they important?
ISO certifications are a seal of approval from the International Organization for Standardization (ISO) body that acknowledges a company is run to one of their developed and published international standards.
The ISO are an independent, non-governmental international organisation who bring together experts to share knowledge and develop standards that support innovation and provide solutions to global challenges.
What is ISO 9001:2015?
ISO 9001:2015 is the internationally recognised Standard for Quality Management and is used by over 1 million companies; it was created to give organisations such as ours an internationally recognised award that proves we’re dedicated to reducing costs and improving productivity.
ISO 9001:2015 certification also provides our customers with assurance that they will receive consistent, quality products and services.
How does ISO 9001:2015 help us?
ISO 9001:2015 contains a set of Quality Principles, which include – customer focus, leadership, engagement of people, process approach, continual improvement, evidence-based decision making, and relationship management.
Under ISO 9001:2015 there are numerous processes and procedures that we’re expected to follow. For example, we are required to record our customers’ contact information and gather feedback during our customer’s journey, which ultimately allows us to review our processes and helps us to continuously provide a better service.
ISO 9001 is perfect for any organisation, large or small, who are looking to improve quality and consistently meet customer requirements
Why do we need ISO 9001:2015?
ISO 9001 is perfect for any organisation, large or small, who are looking to improve quality and consistently meet customer requirements. It provides us and our clients with evidence that we have all of the standards in place to achieve internationally recognised accreditations.
What are the benefits of ISO 9001?
Benefits of ISO 9001 Certification include – increased efficiency, international recognition, factual approach to decision making, better supplier relationships, improved customer satisfaction, and greater employee morale.
And what about ISO 14001:2015?
What is ISO 14001:2015?
ISO 14001:2015 is the International Standard for Environmental Management Systems (EMS), and was designed to help businesses and other organisations to reduce their environmental impact.
Protecting the environment is an important business issue. Many organisations now require suppliers to have specific environmental management plans. Implementing ISO 14001:2015 helps us to demonstrate to our customers and stakeholders that our business is committed to reducing its environmental impact.
Our ISO certifications demonstrate that we have robust, clearly defined procedures in place in all our business areas such as risk management, handling of documents and data, environmental awareness, and strong business continuity processes
The ISO 14001:2015 standard provides us with an internationally recognised certificate that demonstrates our pledge to reducing waste, improving our resource efficiency, as well as cutting our waste management costs.
ISO 14001:2015 is also the most important standard in the ISO 14000 series of environmental management standards that have been developed to recognise companies that are committed to reducing their environmental impact.
Essentially, our ISO certifications demonstrate that we have robust, clearly defined procedures in place in all our business areas such as risk management, handling of documents and data, environmental awareness, and strong business continuity processes.
We integrate the promise and guarantee of quality in our daily work and continuously challenge ourselves to improve our quality management systems to provide services that exceed the expectations of our customers
Why are ISO accreditations important for our clients and potential customers?
ISO accreditations are important as they demonstrate the quality of service provided. Investing in a new product or service, often from a company that you have not worked with previously can be a bit unnerving. The ISO certificate is a testimony of trust, that demonstrates our commitment to you.
Now that we’re officially ISO accredited, we can proudly state that IPSERV operates with both quality and transparency in everything we do (even though we did it before being awarded these prestigious accolades).
Here at IPSERV, we integrate the promise and guarantee of quality in our daily work and continuously challenge ourselves to improve our quality management systems to provide services that exceed the expectations of our customers.
If you need help or support with any Facilities Management Services, call our expert management team today to discuss how we can help support your business. Call us now on 01473 432222 or email us at firstname.lastname@example.org.