Growing with the company

Growing with the company

I can’t quite believe that I am approaching my 3-year anniversary of working at IPSERV. The last 3 years have been exciting, fast paced and fun.

When I first started with the company, I joined a small team and now we are a rapidly growing business adding more services, clients, and employees to our company. I am fortunate enough to say that during my time with IPSERV I have not only developed my knowledge and experience but also progressed within my role.

Most recently this has included my enrolment onto a Level 4 Sales Executive course.

I love to learn new techniques, strategies and to challenge myself and IPSERV are supporting me to do just this.

The course is currently looking at different techniques that I can use to aid me when trying to understand a prospective customers needs and requirements. In my recent training session, we learnt about the different personality types, and how those different personalities may prefer to receive information in different ways. Some may want a simple bullet point quote, some may prefer to see an in-depth written proposal, some may prefer an interactive flippy book, and others may like to receive the information over a phone or video call.

I myself am an expressive personality type, which means I like socialising, meeting new people and talking, which you may gather form the tone of this blog which is a very accurate analysis of me. I am an upbeat and motivated person who likes to help people. What I have learnt on the course is that whilst I love a chat and getting to know a potential customer, I have to appreciate that not everyone enjoys this interaction so I am professionally adapting my approach to suit my customer.

The overall aim of the course is to help me to be more efficient with my time, to develop and improve my techniques, strategies, and knowledge and to help me to provide an excellent sales experience to our customers.

So far so good…

I will keep you updated as I progress throughout the course. In the meantime, if you would like to discuss any of our services with me and let me put some of my new skills to the test then please don’t hesitate to contact me.


Abi Rainbird

Business Development Manager