To support the safety of our car park users during the COVID-19 pandemic we will only be accepting payments at ticket machines or payments via RingGo, which can be done online, by app or by phone.
We partner with award-winning cashless parking provider RingGo to offer market leading pay by phone, and cashless parking services at our car parks.
With more and more people choosing to pay by card, it is essential that car parks have alternative payment options available. We provide cashless parking solutions that allow customers to pay by telephone, online, text or via a smartphone app ensuring a quick and easy parking experience.
Cashless Parking Payment Options
For easy and convenient payment you can use your bank card to pay for your car parking by using one of our pay-and-display machines located in our car parks. Use either contactless or chip-and-pin to pay.
Call the dedicated RingGo car parking payments line to pay for your car parking. All you need to do is:
1.) Dial 020 3046 0010 and follow the instructions, stating your vehicle registration number, make & colour 2.) Provide the location code for the car park 3.) Choose all-day parking or just the hours you need to park there 4.) Enter your payment card details. Easy right?
Send a simple text message to arrange your parking. Simply find the car park location code, let us know how long you’ll be parking there, and then pay for your stay.
The RingGo text to park service requires you to be previously registered with RingGo and have added the vehicle you wish to park to your account.
You will receive a text confirming whether or not you have successfully parked. Text message fees may vary by parking location.
RingGo Car Park Codes
Athena Hall – Public use: 21852
Athena Hall – Permit holders only: 21863
Duke Street: 21851
University Car Park, University of Suffolk: 21850
The Hold: 21854
The Wharf: 21853
Car Park location codes can also be found on the front of the pay and display machines in each car park.
Athena Hall Car Park
RingGo car park code:
Public use: 21852
Permit holders only: 21863
Duke Street Car Park
RingGo car park code: 21851
University Car Park
RingGo car park code: 21850
The Hold Car Park
RingGo car park code: 21854
The Wharf Car Park
The Wharf Car Park will be closed to UoS permit holders until further notice. The nearest car park for UoS permit holders is The University car park.
RingGo car park code: 21853
Pay by app – Here’s how it works…
Step 1: Register an account.
Step 2: Book parking in seconds.
1. Select where you want to park.
2. Select the correct vehicle.
3. Select how long you want to stay.
4. Check your payment method.
Step 3: Manage your booking.
Extend your session. Need more time? Extend your session without returning to your car.
Change your vehicle. Selected the wrong vehicle? Change vehicle up to 15 minutes after booking.
Download receipts. Receipts can be accessed anytime after you make a booking.
Save your favourites. Save your session as a favourite for faster booking next time round.
Step 4: Get help if needed.
Choose from the most popular questions or ask your own question and get an instant response.
Find help articles or make enquiries on our website.
Professional Accreditations & Trusted Partners
SIA accreditation held by our trusted partner 'Stage Security'
Car Park Management
Car Park Enforcement
Public Car Parks
University of Suffolk Car Parks
Car Park Permits
Apply for a Permit
Parking Charge Notices
Pay a PCN
Appeal a PCN
Car Park Terms & Conditions
Contact & Info
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Grafton House, 15-17 Russell Road, Ipswich, IP1 2DE