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Careers at Ipserv

Discover the range of roles available at IPSERV and how you can become part of a team that provides customers with high quality, ethical services.

Why work for us?

It’s an exciting time for us at IPSERV. As the commercial arm of Ipswich Borough Council you will be joining at a time when you can really help shape our services and how we work with clients.

We’re also an accredited Living Wage employer. This means that as a business we’ve made the conscious decision to ensure that our employees and contracted workers are paid a fair day’s wage. The real Living Wage is independently calculated on an annual basis and is based on the best available living standards in the UK.

The Living Wage accreditation is awarded by The Living Wage Foundation, which is an independent organisation that recognises UK businesses who demonstrate a commitment to ensuring their employees and contractors are paid a wage that provides a comfortable standard of living

Living Wage Employer | IPSERV - Facilities Management

Our Core Values


We pride ourselves on being a good employer, respecting our customers, being environmentally friendly and socially responsible.


We strive to set and deliver high standards for all our services.


We commit to seeking out innovative ways to meet the needs of our customers and shareholder.


We are a trusted provider within each market we operate in.

Current Vacancies

Principal Building Control Surveyor

Job title: Principal Building Control Surveyor

Ipswich | Grade E – up to £66k | Grade D – up to £72kalary – £30,675 – £33,289 (Pro rata for part time hours)


To provide the full range of building control services with a focus on specialist Building Control Regulation applications for complex buildings, ensuring compliance with regulations for the health and safety of persons in and around buildings.

It is anticipated that the post holder will be seconded to Ipswich Borough Council into the role of Principal Building Control Surveyor and fulfil the following duties:

Main duties

  1. To manage complex Building Control projects within the Ipswich and East Suffolk Building Control partnership ensuring compliance with Building Control and allied legislation.


  1. All Building Control functions including (but not limited to)
    • Examination of applications for compliance with Building Regulations and associated legislation.
    • Liaising with architects, builders and other professional bodies to negotiate and ensure compliance of proposals.
    • Formal consultation with local Fire, Police and Water Authorities.
    • Monitoring work to ensure compliance with relevant Legislation.
    • Establishing validity of Initial Notices from Approved Inspectors.
    • Issuing certificates of compliance or regularisation following satisfactory completion of work.
    • Maintaining comprehensive accurate records


  1. Maintain professional development and knowledge to efficiently administer changing and increasingly complex regulatory control of building work and operations. To promote learning and awareness of changes and amendment to legislation to our clients and daily contacts in the industry. Ensure level of professional competency is to LABC ‘Specialist Surveyor’ level to enable the post holder to undertake the duties of the post.
  1. To inspect, report and act as required on dangerous buildings and demolitions sites (during and out of normal work hours) where necessary instigating emergency measures to minimise any potential hazard and in the event of legal action, prepare statements and be prepared to attend court as a witness.


  1. To help achieve the tasks and improvements contained in the Building Control Operational Plan and carry out duties in such a way as to maintain accreditation to ISO:9001: 2018 Quality Management System or any subsequent updated version.


  1. To supervise and assist with the development and training of staff. This will include development of suitable training plans for new and existing employees to ensure that they have the appropriate level of qualifications, skills and competencies.


  1. To support and assist the Head of Building Control in all aspects of the service area and to deputise as required.


  1. Such variations as may be required from time to time without changing the general character of the duties shown above or the level of responsibility entailed.


Essential criteria

  1. Full professional membership of either RICS, CABE, or MCIOB in a Building Control dedicated discipline.
  2. Qualified to LABC level 6 competency standard – (or working towards qualification and subsequent achievement of appropriate certification).
  3. Experience in complex building control projects including commercial, retail, industrial and multi-use developments.
  4. Ability to communicate effectively with Senior Managers and Councillors
  5. An ability to analyse proposals logically and analytically and to make decisions on them
  6. Ability to work independently with minimum supervision
  7. Ability to prioritise workload and demonstrate time management skills
  8. Ability to work well as part of a team and promote a team approach
  9. The ability to communicate effectively both in writing and orally, with the ability to listen to and influence others
  10. Computer literate
  11. Ability to identify areas for service development and improvement
  12. The ability to assist, train and motivate staff (leadership)


Desirable criteria

  1. Recognised Construction or Surveying Degree.
  2. Recognised Management qualification.
  3. Experience of working in local government.
  4. A working knowledge of building control software modules and Document Management Systems
  5. Experience in the role of staff development / mentoring
  6. Experience of Building Regulation application to High Rise buildings


Postholders are expected to be able to physically inspect premises which may involve scaffolding and restricted access areas.

Cleaning Supervisor Regent Theatre

Ipswich | 8 Hours per week | £12.84 per hour | Start Date 22/6/24

Who we are

Ipserv is the commercial arm of Ipswich Borough Council and we operate with a passion for providing customers with high quality, ethical business and facilities management services tailored to their needs.

Our company values are at the core of how we make decisions and work with our customers and by living our values, we actively deliver Ethical, Innovative, Trusted and Quality services in East Anglia.


The Role

This is a permanent role offering 8 hours per week, predominantly working a shift plan of Saturday & Sunday 7-11.

At Ipserv, we understand how important a clean and hygienic workspace is. Not only is it a key contributor to an excellent first impression, but it also improves productivity and overall happiness at the site. At the forefront of this, is our amazing team of cleaners who keep our sites cleaned to the highest standards.

An excellent opportunity has arisen for a Cleaner Supervisor to join us, to provide general and specialist cleaning at The Regent Theatre. 

Main duties

The ability to adapt to requested tasks, previous cleaning experience and a positive attitude are a must

We are a small growing business with a team of positive people that collaborate and support each other

Job Type: Part-time, Permanent

Mobile Cleaners

Job title: Mobile Cleaners

Ipswich | Up to Full Time Hours, Part-time hours available (talk to us about your preferred hours per week and working pattern) | £12.83 per hour

Job description

At Ipserv, we understand how important a clean and hygienic workspace is. Not only is it a key contributor to an excellent first impression, but it also improves productivity and overall happiness at the site. At the forefront of this, is our amazing team of cleaners who keep our sites cleaned to the highest standards.

Predominantly working a shift plan of Monday to Friday but this is subject to change to meet the business needs and you will be required to work the occasional Saturday or Sunday. You will always be provided with two days off per week.


The Role

An excellent opportunity has arisen for a Mobile Cleaner to join us, supporting the contract cleaning in various locations.

You will be an ambassador to the cleaning service, and this will show through your work ethic, punctuality, and reliability.

We are a small growing business with a team of positive people that collaborate and support each other.



  • Excellent salary and benefits
  • LGPS Pension
  • 27 days holiday per year plus the 8 Bank Holidays rising to 32 days holiday per year plus the 8 Bank Holidays after 5 years’ service
  • Free & discounted bus & rail travel
  • Full uniform and training



Professional Accreditations & Trusted Partners

SIA accreditation held by our trusted partner 'Stage Security'

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Grafton House, 15-17 Russell Road, Ipswich, IP1 2DE



01473 432222