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Car Park Permits
A parking permit is the perfect option if you frequently park in the same car park. We have a number of different options available.
Car Park Information
Why buy a permit?
Parking Permits are a great way to budget for your parking and save money.
There are a variety of different durations including monthly, quarterly or annually which would all save you money compared to purchasing your stay each day.
Get peace of mind knowing that your parking is paid and remove the hassle of paying each day.
Permit FAQs
How do I apply for a parking permit?
You can apply for a permit using our online portal.
How do I apply for a parking permit?
You can apply for a permit using our online portal.
Which car parks do you offer parking permits for?
How can I pay for my permit?
Can I use my permit at any IPSERV car park?
How do I cancel my permit?
- We have breached the agreement
- You suffer an illness or condition preventing you from driving, working or continuing in further education
- You lose your job or place in full time education
- We have installed ANPR technology in the relevant Car Park since you applied for the Parking Permit and you no longer wish to use the Car Park for that reason.
In all cases you must provide evidence of the circumstances which apply.
To cancel your permit, email us at permits@ipserv.co.uk with the following details:
- Name
- Address
- Contact details
- Vehicle registration, make and model
Alternatively, if you wish to cancel your permit via post, please write a letter containing the details above and send it to Ipserv Ltd, Grafton House, 15-17 Russell Road, Ipswich, IP1 2DE.
How can I update my personal details?
How do I change the vehicle my permit is associated with?
Can I have more than one vehicle on my account?
Do I have to create an account to apply for a permit?
Once my application has been submitted can I park without paying?
No, once you submit your application it will be reviewed by one of our team. If we accept your application, you will then receive an email requesting payment for the permit.
Once payment has been made your application is complete. Your permit will then be active from the date you selected in your application unless your payment is made after this date, in which case your permit will be active from your payment date.
Parking without a valid permit may result in a Parking Charge Notice.
Why can I not select for my permit to start within the next three days?
To allow time for our team to review and approve your permit application, we request that all permits start no earlier than three days after the initial application is received.
If you require your permit to start within the next three days, please contact the Permits Team on 01473 432222 option 2.
Will I receive a physical permit?
I can’t log in or the online portal won't open?
We recommend using Google Chrome to open our online portal, some other browsers may restrict the functionality of the page. If you are still having issues please contact us.
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Address
Grafton House, 15-17 Russell Road, Ipswich, IP1 2DE
enquiries@ipserv.co.uk
Telephone
01473 432222