Car Park Management

At IPSERV, we are proud to be accredited by the British Parking Association and are passionate about providing a fair and honest parking service.

Let our specialist team provide you with an outstanding front-line service that creates an environment where parking is simple, and customers feel welcome, safe, and assured.

We will work with you to understand your requirements and develop a unique proposal, that focusses on the areas that matter to you.

Pay and Display Machines

We offer a wide range of pay and display machines and are confident we will select the right one to fulfil your requirements. Whether you need a machine that captures vehicle registration details, accepts card payments or links to Automatic Number Plate Recognition Cameras, we have a solution for you.

Cashless Parking

With more and more people not using cash, it is essential that your car park has alternative payment options available. We provide cashless parking that allows your customers to pay by telephone, online, text or a smartphone app ensuring a quick and easy parking experience.

Permit Parking

Is your car park for the use of staff or approved visitors only? Do you have an issue with people using it who are not permitted to do so?

We can integrate with your permitted user system or database allowing you full control of who can, and more importantly, can not use your car park, ensuring an effective reduction in the misuse of your facilities.

Customer Support

We understand how important your customers are to you, as well as the importance of being able to speak to a person when they have an enquiry. We are open Monday to Sunday, 9am – 5pm, and have a team of experts ready to answer your call. For emergencies outside of this time, we provide a 24/7 helpline ensuring your car park is always supported.

Maintenance

Ensuring your car park is well maintained and safe is key, which is why we offer full or partial maintenance packages which can include:

  • Car Park Inspections
  • Car Park Weeding
  • Car Park Gritting
  • Waste / litter collections
  • Minor surface repairs / white lining

    Reporting

    We understand that data can support your decision making on how to maximise the income from your car park. At IPSERV we provide reports at a frequency to suit you covering the information that matters to you. These can include usage per car park, payment method analysis or high and low usage periods. Let us know what data you would like and we will provide the report.

    Staff and Visitor Parking

    We understand that first impressions can be made in your car park.  To ensure the best first impression we provide clear signage that informs and directs visitors on where to pay to park. Key information specific to your car park is added to our website and the link can be sent to your visitors before they arrive to ensure a great first impression.

    Support

    We have a specialised, and fully trained in-house parking & enforcement team that are here to support you and your motorists.

    Our support officers are available seven days a week to answer any enquiries from you or your customers; while our ‘Out of Hours’ emergency service operates 24/7, 365 days of the year, so you can be confident that we are always here to support you or your car park users.

    Pricing

    We understand that no two car parks are the same and therefore no two parking management solutions will be the same. By understanding your key objectives from a parking management provider we will build a solution that we are confident will deliver on these objectives. 

    Contact our Business Development Team to find out why IPSERV are the trusted company to provide parking enforcement at your car park.

    Why IPSERV?

      At IPSERV we continually monitor and review the working practices of all our services, to ensure they operate at the highest standards available in todays markets. Benefits to working with us include:
    • A world-class service from our dedicated Parking & Enforcement Team.
    • The use of innovative, market-leading technology to ensure the best experience for your motorists.
    • Bespoke packages to suit your specific needs.
    • Quarterly review meetings to ensure you are being kept fully updated on your car park. 

    Contact our Business Development Team to find out why IPSERV are the trusted provider to manage your Car Park.

    Professional Accreditations & Trusted Partners
    East of England Local Government Association logo
    SIA Approved Contractor logo
    Ipswich Central red and grey logo
    British Parking Association Approved Operator logo

    IPSERV COVID-19 Secure Risk Assessment

    A copy of our COVID-19 Secure risk assessment for Parking and Enforcement can be found below:

    RAC 40 – Covid-19 Parking and Enforcement Activities – Date: 13 July 2020

    All of the above statement is correct as per the date shown. We are continually reviewing our processes and working practices; any new or revised versions of the above statements will be published upon adoption.

    Our Core Values

    Ethical

    We pride ourselves on being a good employer, respecting our customers, being environmentally friendly and socially responsible.

    Quality

    We strive to set and deliver high standards for all our services.

    Innovative

    We commit to seeking out innovative ways to meet the needs of our customers and shareholder.

    Trusted

    We are a trusted provider within each market we operate in.

    Industries we can tailor our business services for

    Commercial Business

    Local Authority

    Education

    Healthcare

    Retail

    Hospitality

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    01473 432222

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    Our Services

    Covid-19

    Cleaning

    Waste

    Car Park Management

    Car Park Enforcement

    Security

    Playgrounds

    Payroll

    Car Parking

    Public Car Parks

    University of Suffolk Car Parks

    Car Park Permits

    Apply for a Permit

    Parking Charge Notices

    Pay a PCN

    Appeal a PCN

    Car Park Terms & Conditions

    Contact & Info

    Contact Us

    About Us

    Work for Us

    Complaints Procedure

    Privacy Policy

    Cookie Policy

    Covid-19 Secure

    Address

    Grafton House, 15-17 Russell Road, Ipswich, IP1 2DE

    Telephone

    01473 432222

    Email

    enquiries@ipserv.co.uk