Business Services Simplified

Contact us now | 01473 432222

Call now on | 01473 432222

About Us

Ipserv is the commercial arm of Ipswich Borough Council. We operate with a passion for providing customers with high quality, ethical business services tailored to your needs.

Business Services in Ipswich and Suffolk

Our company values are at the core of what we do, they represent not only who we are but who we are at our best. By living our values we are able to actively deliver Ethical, Innovative, Trusted and Quality business services in Ipswich and Suffolk that demonstrate our commitment to our customers and the environment within which we operate.

Our sector-specific expertise and facilities management knowledge allows us to work across industries, offering creative solutions and customer experiences that provide exceptional service and value for money.

We strive to put forward market leading propositions, backed up by high quality reliable business services to ensure that we offer a compelling, innovative and comprehensive solution to not only attract, but retain our customers.

As part of our work, we consistently put the health and safety of our employees, customers and the public first, giving you the assurance you need that every service we deliver is of industry standard.

We work tirelessly to create improved and better environments in places where people live and work, using sustainable technologies and natural assets where possible.

Living Wage Employer | IPSERV - Facilities Management

We’re an accredited Living Wage employer. This means that as a business we’ve made the conscious decision to ensure that our employees and contracted workers are paid a fair day’s wage. The real Living Wage is independently calculated on an annual basis and is based on the best available living standards in the UK.

The Living Wage accreditation is awarded by The Living Wage Foundation, which is an independent organisation that recognises UK businesses who demonstrate a commitment to ensuring their employees and contractors are paid a wage that provides a comfortable standard of living.

Quality Management System

We’re officially ISO 9001:2015 and ISO 14001:2015 accredited. This means our business is recognised by the ISO (International Organization for Standardization) and that we meet the high standards required to be awarded these prestigious accolades.

ISO 9001:2015 is the world’s most recognised Quality Management standard that demonstrates our commitment to quality and processes to address and improve efficiency as well as reduce costs.

ISO 14001:2015 recognises our commitment to Environmental Management systems and managing our resources more efficiently, while focusing on reducing waste and reducing costs.


Meet the team…

IPSERV is a people focussed company, both inside and out. Our employees, who put our values at the heart of their day-to-day roles, understand the communities and sectors within which they work, enabling them to provide customers with services that exceed their expectations.

Ipserv Team | Facilities Management

Our Core Values


We pride ourselves on being a good employer, respecting our customers, being environmentally friendly and socially responsible.


We strive to set and deliver high standards for all our services.


We commit to seeking out innovative ways to meet the needs of our customers and shareholder.


We are a trusted provider within each market we operate in.

Industries we can tailor our business services for

Our Services




Car Park Management

Car Park Enforcement




Car Parking

Public Car Parks

University of Suffolk Car Parks

Car Park Permits

Apply for a Permit

Parking Charge Notices

Pay a PCN

Appeal a PCN

Car Park Terms & Conditions

Car Park FAQs

Contact & Info

Contact Us


Case Studies

About Us

Work for Us

Complaints Procedure

Privacy Policy

Modern Slavery Policy

Cookie Policy

Terms & Conditions of Procurement by Ipserv.


Grafton House, 15-17 Russell Road, Ipswich, IP1 2DE



01473 432222