About Us

Ipserv is the commercial arm of Ipswich Borough Council. We operate with a passion for providing customers with high quality, ethical business services tailored to your needs.

We’re an accredited Living Wage employer. This means that as a business we’ve made the conscious decision to ensure that our employees and contracted workers are paid a fair day’s wage. The real Living Wage is independently calculated on an annual basis and is based on the best available living standards in the UK.

The Living Wage accreditation is awarded by The Living Wage Foundation, which is an independent organisation that recognises UK businesses who demonstrate a commitment to ensuring their employees and contractors are paid a wage that provides a comfortable standard of living.

We’re officially ISO 9001:2015 and ISO 14001:2015 accredited. This means our business is recognised by the ISO (International Organization for Standardization) and that we meet the high standards required to be awarded these prestigious accolades.

ISO 9001:2015 is the world’s most recognised Quality Management standard that demonstrates our commitment to quality and processes to address and improve efficiency as well as reduce costs.

ISO 14001:2015 recognises our commitment to Environmental Management systems and managing our resources more efficiently, while focusing on reducing waste and reducing costs.