About Us

Ipserv is the commercial arm of Ipswich Borough Council. We operate with a passion for providing customers with high quality, ethical business services tailored to your needs.

Business Services in Ipswich and Suffolk

Our company values are at the core of what we do, they represent not only who we are but who we are at our best. By living our values we are able to actively deliver Ethical, Innovative, Trusted and Quality business services in Ipswich and Suffolk that demonstrate our commitment to our customers and the environment within which we operate.

Our sector-specific expertise and facilities management knowledge allows us to work across industries, offering creative solutions and customer experiences that provide exceptional service and value for money.

We strive to put forward market leading propositions, backed up by high quality reliable business services to ensure that we offer a compelling, innovative and comprehensive solution to not only attract, but retain our customers.

As part of our work, we consistently put the health and safety of our employees, customers and the public first, giving you the assurance you need that every service we deliver is of industry standard.

We work tirelessly to create improved and better environments in places where people live and work, using sustainable technologies and natural assets where possible.

Meet the team…

IPSERV is a people focussed company, both inside and out. Our employees, who put our values at the heart of their day-to-day roles, understand the communities and sectors within which they work, enabling them to provide customers with services that exceed their expectations.

Our Core Values


We pride ourselves on being a good employer, respecting our customers, being environmentally friendly and socially responsible.


We strive to set and deliver high standards for all our services.


We commit to seeking out innovative ways to meet the needs of our customers and shareholder.


We are a trusted provider within each market we operate in.

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It’s an exciting time for us at IPSERV. Sign-up to our newsletter to hear about all the latest news and offers on all our great cost-effective and time-saving services.

Industries we can tailor our business services for

Ask us a question or start a free quote…

Or call us on 
01473 432222

Professional Accreditations & Trusted Partners
East of England Local Government Association logo
Wastesaver Logo Bin with Text
British Parking Association Approved Operator logo
RingGo Corporate Logo
SIA Approved Contractor logo
Stage Security Shield Logo
Ipswich Central red and grey logo

SIA accreditation held by our trusted partner 'Stage Security'

Our Services




Car Park Management

Car Park Enforcement




Car Parking

Public Car Parks

University of Suffolk Car Parks

Car Park Permits

Apply for a Permit

Parking Charge Notices

Pay a PCN

Appeal a PCN

Car Park Terms & Conditions

Contact & Info

Contact Us


About Us

Work for Us

Complaints Procedure

Privacy Policy

Cookie Policy

Covid-19 Secure


Grafton House, 15-17 Russell Road, Ipswich, IP1 2DE




01473 432222