Business Services Simplified

Contact us now | 01473 432222

Call now on | 01473 432222

Business Services Simplified

Facilities Management You Can Trust

We can help by providing innovative services that take the hassle out of keeping your business running.

We make facilities management as easy as 1-2-3…

Ipserv | Facilities Management
Step One.

Just send us a quick message and let us know what services you need.

Contact us | Mobile phone with speech bubble
Step Two.

We’ll contact you back to discuss your service requirements.

Ipserv - Facilities Management
Step Three.

Once you’re happy with our quote we’ll start working straight away.

We don’t just work for our clients, we make sure they benefit from the services we provide.

“Our site now looks absolutely fabulous, please pass on my thanks to the dedicated cleaners who continually work hard for the benefit of our charity.

We are more than happy with the final results provided by the wonderful team at IPSERV.”

Susannah Robirosa ActivLives
Susannah Robirosa

“Fab service, thank you so much. Our Ovens are sparkling clean! It’s like we’ve got brand new ovens (without the expense of course).

5 Star service.”

Tracy Richer, Housing Support Officer Ipswich Sheltered Housing Schemes
Tracy Richer, Housing Support Officer

“I would like to say a big thank you to IPSERV for their very prompt service and for facilitating our cleaning requirements quickly and efficiently.

It’s really appreciated and has allowed us to return to the office quickly with minimal downtime to our business.”

Helen White New India Assurance Co. Ltd.
Helen White

We started to receive our cleaning service from IPSERV in the middle of the coronavirus pandemic as we realised we needed better cleaning procedures and they have not disappointed.

From the initial conversation through to getting a service in place, communication has been easy and open. We are very pleased with the service we have received and look forward to continue working with IPSERV.

Alison Stammers

Thank you IPSERV for creating the cleaning specification for Ipswich Museum & Christchurch Mansion.

Your professionalism and that of your staff has been impeccable. The attention to detail and the high level of cleaning in all of the areas has not gone unnoticed by me and all of the staff. Also, the friendliness of your team with us has been brilliant and we really appreciate everything they are doing to keep our buildings looking beautiful, sanitised and wonderfully clean.

Saskia Stent Ipswich Museums
Saskia Stent
IPSERV - Facilities Management in Ipswich and Suffolk | Business Services Simplified
Covid-19 Cleaning Services | Covid-19 virus icon

COVID-19 Cleaning Services

Our comprehensive range of cleaning solutions are fully compliant with Covid-19 government guidance and can be pre booked or are available to support an immediate requirement that you have.

IPSERV - Facilities Management in Ipswich and Suffolk | Business Services Simplified
Cleaning Services | Cleaning supplies icon

Commercial Cleaning Services

We know the importance of a clean and hygienic workplace, especially in light of COVID-19. We can help with all of your cleaning requirements including COVID-19 specialist cleaning.

IPSERV - Facilities Management in Ipswich and Suffolk | Business Services Simplified
Commercial Waste Services | Waste bin icon

Commercial Waste Services

We understand the modern day challenges of waste management and offer innovative waste solutions for all sectors.

IPSERV - Facilities Management in Ipswich and Suffolk | Business Services Simplified
Car Park Management Services | Parking sign icon

Car Park Management

Utilising market leading technology we provide comprehensive car park management solutions to meet your needs.

IPSERV - Facilities Management in Ipswich and Suffolk | Business Services Simplified
Car Park Enforcement Services | CCTV camera icon

Car Park Enforcement

We provide ethical and innovative parking enforcement solutions to protect your customer experience and revenue.

IPSERV - Facilities Management in Ipswich and Suffolk | Business Services Simplified
Playground Services | Swings icon

Playground Services

We understand playgrounds and install and maintain fun and imaginative play areas that keep users safe at all times.

IPSERV - Facilities Management in Ipswich and Suffolk | Business Services Simplified
Security Services | Security guard icon

Security Services

Our partner company, ‘Stage’ pride themselves on offering a comprehensive range of robust security services utilising their industry expertise and knowledge.

IPSERV - Facilities Management in Ipswich and Suffolk | Business Services Simplified
Payroll Services | Pound sign in circle

Payroll Services

Save time and money by outsourcing your payroll to us, allowing you to focus on your business.

IPSERV - Facilities Management in Ipswich and Suffolk | Business Services Simplified
Our Services

View all our services

We deliver a range of high-quality business services across a variety of sectors, creating tailored solutions to fit your needs.

Click here to view our other business services.

Professional Accreditations & Trusted Partners

SIA accreditation held by our trusted partner 'Stage Security'

Our Core Values

Ethical

We pride ourselves on being a good employer, respecting our customers, being environmentally friendly and socially responsible.

Quality

We strive to set and deliver high standards for all our services.

Innovative

We commit to seeking out innovative ways to meet the needs of our customers and shareholder.

Trusted

We are a trusted provider within each market we operate in.

Our Services

Covid-19

Cleaning

Waste

Car Park Management

Car Park Enforcement

Security

Playgrounds

Payroll

Car Parking

Public Car Parks

University of Suffolk Car Parks

Car Park Permits

Apply for a Permit

Parking Charge Notices

Pay a PCN

Appeal a PCN

Car Park Terms & Conditions

Contact & Info

Contact Us

Blog

Case Studies

About Us

Work for Us

Complaints Procedure

Privacy Policy

Cookie Policy

Covid-19 Secure

Address

Grafton House, 15-17 Russell Road, Ipswich, IP1 2DE

Email

enquiries@ipserv.co.uk

Telephone

01473 432222

Job title: Design & Print Manager | Ipswich

Salary: £36,591 - £41,819 | 37 hours per week

At Ipserv we are passionate about delivering an excellent service to our customers. As a young and ambitious company, we are made up of positive people who work collaboratively to support the delivery of a great service.

An exciting opportunity has arisen for a Design & Print Manager to join us, managing a team of Graphic Designers and Print Room Officers as well as the service for a wide range of clients.

As the commercial arm of Ipswich Borough Council, you will be working to support the Council and our current and future customer portfolio to ensure professional standards are maintained and innovation is implemented.

You will be highly organised and will have extensive knowledge of professional printing and/or graphic design and will be someone who embraces change and is proactive at enhancing and evolving a service area.

Your days will be varied and can include a hybrid working pattern, with time spent in our Ipswich office and working from home.

Main Duties

  • Lead on the day to day running of the design and print service including the Graphic Designers and Print Room Operatives.
  • Manage the design and print service as per the Operational Management Plan & Operations Manual, updating these documents as the service is developed and enhanced and when changes occur.
  • Lead the management functions including recruitment, supervision, employee development, training, performance management one to ones and appraisals to ensure an effective service is provided and the individual and service KPI’s are met.
  • Manage the equipment and equipment suppliers, contracts and leases to ensure supplier SLA’s are met and the equipment is maintained and has minimal downtime.
  • Negotiate with suppliers to obtain consumable goods, equipment, and services at competitive market rates.
  • Raise and process requisitions and goods received notes, ensuring accurate management of all costs.
  • Develop and manage the delivery of the design and print team business plan.
  • Oversee the response and resolution of compliments and complaints.
  • Undertake and evaluate research and prepare reports.
  • Liaise closely with customers to ensure accurate quotes are provided and deadlines are met for providing print and design orders.
  • Quality check print and design projects/orders to ensure documents are free of errors and maintain professional standards.
  • Complete financial processes, ensuring all customer payments are taken at the point of order or are invoiced swiftly and accurate internal financial reports are completed.
  • Responsible for the delivery of the service budget.
  • Responsible for health and safety of the service, the employees, customers and the equipment within the service and the relevant documentation.
  • Ensure the design and print team are completing their roles and responsibilities accurately, on time and to a high standard.

You will be joining a friendly team and reporting directly to the Operations Manager.

We are offering a competitive salary of £36,591 - £41,819 per annum, access to ongoing career development and training, Local Government Pension Scheme, generous annual leave scheme of 26 days plus bank holidays rising to 31 days plus bank holidays after 5 years’ service, subsidised rail and bus travel and retail and leisure discounts.

If you think this role is for you, please get in touch with Andrew Lawson – Operations Manager - 07775 009629, for a confidential discussion.

How to apply: Please send you CV to Andrew Lawson andrew.lawson@ipserv.co.uk.

Interview Process: The interview process will include 2 separate interviews. The first will be with Andrew Lawson and will last for 30 minutes via Teams, Skype or Zoom. The second interview will take place in person with a panel of 3 people including the Business Development and Operations Director and will last for around 60 minutes.

Interview date:

First Stage - Week commencing 08th August 2022

Second Stage - 16th August 2022

Job title: Digital Marketing & Social Media Assistant | Ipswich

Salary: £20,909 - £23,000 | 37 hours per week

At Ipserv we are passionate about delivering an excellent service to our customers. As a young and ambitious company, we are made up of positive people who work collaboratively to support the delivery of a great service.

An exciting opportunity has arisen for a Design & Print Manager to join us, managing a team of Graphic Designers and Print Room Officers as well as the service for a wide range of clients.

As the commercial arm of Ipswich Borough Council, you will be working to support the Council and our current and future customer portfolio to ensure professional standards are maintained and innovation is implemented.

You will be highly organised and will have extensive knowledge of professional printing and/or graphic design and will be someone who embraces change and is proactive at enhancing and evolving a service area.

Your days will be varied and can include a hybrid working pattern, with time spent in our Ipswich office and working from home.

Main Duties

  • Lead on the day to day running of the design and print service including the Graphic Designers and Print Room Operatives.
  • Manage the design and print service as per the Operational Management Plan & Operations Manual, updating these documents as the service is developed and enhanced and when changes occur.
  • Lead the management functions including recruitment, supervision, employee development, training, performance management one to ones and appraisals to ensure an effective service is provided and the individual and service KPI’s are met.
  • Manage the equipment and equipment suppliers, contracts and leases to ensure supplier SLA’s are met and the equipment is maintained and has minimal downtime.
  • Negotiate with suppliers to obtain consumable goods, equipment, and services at competitive market rates.
  • Raise and process requisitions and goods received notes, ensuring accurate management of all costs.
  • Develop and manage the delivery of the design and print team business plan.
  • Oversee the response and resolution of compliments and complaints.
  • Undertake and evaluate research and prepare reports.
  • Liaise closely with customers to ensure accurate quotes are provided and deadlines are met for providing print and design orders.
  • Quality check print and design projects/orders to ensure documents are free of errors and maintain professional standards.
  • Complete financial processes, ensuring all customer payments are taken at the point of order or are invoiced swiftly and accurate internal financial reports are completed.
  • Responsible for the delivery of the service budget.
  • Responsible for health and safety of the service, the employees, customers and the equipment within the service and the relevant documentation.
  • Ensure the design and print team are completing their roles and responsibilities accurately, on time and to a high standard.

You will be joining a friendly team and reporting directly to the Operations Manager.

We are offering a competitive salary of £36,591 - £41,819 per annum, access to ongoing career development and training, Local Government Pension Scheme, generous annual leave scheme of 26 days plus bank holidays rising to 31 days plus bank holidays after 5 years’ service, subsidised rail and bus travel and retail and leisure discounts.

If you think this role is for you, please get in touch with Andrew Lawson – Operations Manager - 07775 009629, for a confidential discussion.

How to apply: Please send you CV to Andrew Lawson andrew.lawson@ipserv.co.uk.

Interview Process: The interview process will include 2 separate interviews. The first will be with Andrew Lawson and will last for 30 minutes via Teams, Skype or Zoom. The second interview will take place in person with a panel of 3 people including the Business Development and Operations Director and will last for around 60 minutes.

Interview date:

First Stage - Week commencing 08th August 2022

Second Stage - 16th August 2022

Job title: General Cleaners

Whitton Sports Centre | 13 hours per week | £9.90 per hour

Monday to Friday  6:30 am – 8:30 am, Sundays 06:00 am – 09:00

At Ipserv, we understand how important a clean and hygienic workspace is. Not only is it a key contributor to an excellent first impression, it also improves the productivity and overall happiness at the site. At the forefront of this, is our amazing team of cleaners who keep our sites cleaned to the highest standards. Your shift will be varied and fast-paced and you will be working in an environment where you can really make a difference. You will be provided with full training to complete your role. You will be an ambassador to the cleaning service, and this will show through your work ethic, punctuation, and reliability. We are a small growing business with a team of positive people that collaborate and support each other.

 How to apply: 

If you are interested in the role please email your CV and expression of interest to cleaning@ipserv.co.uk