Business Services Simplified
Contact us now | 01473 432222
Call now on | 01473 432222
Business Services Simplified
Facilities Management You Can Trust
We can help by providing innovative services that take the hassle out of keeping your business running.
We make facilities management as easy as 1-2-3…

Step One.
Just send us a quick message and let us know what services you need.

Step Two.
We’ll contact you back to discuss your service requirements.

Step Three.
Once you’re happy with our quote we’ll start working straight away.
We don’t just work for our clients, we make sure they benefit from the services we provide.

COVID-19 Cleaning Services
Our comprehensive range of cleaning solutions are fully compliant with Covid-19 government guidance and can be pre booked or are available to support an immediate requirement that you have.

Commercial Cleaning Services
We know the importance of a clean and hygienic workplace, especially in light of COVID-19. We can help with all of your cleaning requirements including COVID-19 specialist cleaning.

Commercial Waste Services
We understand the modern day challenges of waste management and offer innovative waste solutions for all sectors.

Car Park Management
Utilising market leading technology we provide comprehensive car park management solutions to meet your needs.

Car Park Enforcement
We provide ethical and innovative parking enforcement solutions to protect your customer experience and revenue.

Playground Services
We understand playgrounds and install and maintain fun and imaginative play areas that keep users safe at all times.

Security Services
Our partner company, ‘Stage’ pride themselves on offering a comprehensive range of robust security services utilising their industry expertise and knowledge.

Payroll Services
Save time and money by outsourcing your payroll to us, allowing you to focus on your business.

View all our services
We deliver a range of high-quality business services across a variety of sectors, creating tailored solutions to fit your needs.
Click here to view our other business services.
Professional Accreditations & Trusted Partners
SIA accreditation held by our trusted partner 'Stage Security'
Our Core Values

Ethical
We pride ourselves on being a good employer, respecting our customers, being environmentally friendly and socially responsible.

Quality
We strive to set and deliver high standards for all our services.

Innovative
We commit to seeking out innovative ways to meet the needs of our customers and shareholder.

Trusted
We are a trusted provider within each market we operate in.
Our Services
Covid-19
Cleaning
Waste
Car Park Management
Car Park Enforcement
Security
Playgrounds
Payroll
Car Parking
Public Car Parks
University of Suffolk Car Parks
Car Park Permits
Apply for a Permit
Parking Charge Notices
Pay a PCN
Appeal a PCN
Car Park Terms & Conditions
Contact & Info
Contact Us
Blog
Case Studies
About Us
Work for Us
Complaints Procedure
Privacy Policy
Cookie Policy
Covid-19 Secure
Address
Grafton House, 15-17 Russell Road, Ipswich, IP1 2DE
enquiries@ipserv.co.uk
Telephone
01473 432222
Job title: Design & Print Manager | Ipswich
Salary: £36,591 - £41,819 | 37 hours per week
At Ipserv we are passionate about delivering an excellent service to our customers. As a young and ambitious company, we are made up of positive people who work collaboratively to support the delivery of a great service.
An exciting opportunity has arisen for a Design & Print Manager to join us, managing a team of Graphic Designers and Print Room Officers as well as the service for a wide range of clients.
As the commercial arm of Ipswich Borough Council, you will be working to support the Council and our current and future customer portfolio to ensure professional standards are maintained and innovation is implemented.
You will be highly organised and will have extensive knowledge of professional printing and/or graphic design and will be someone who embraces change and is proactive at enhancing and evolving a service area.
Your days will be varied and can include a hybrid working pattern, with time spent in our Ipswich office and working from home.
Main Duties
- Lead on the day to day running of the design and print service including the Graphic Designers and Print Room Operatives.
- Manage the design and print service as per the Operational Management Plan & Operations Manual, updating these documents as the service is developed and enhanced and when changes occur.
- Lead the management functions including recruitment, supervision, employee development, training, performance management one to ones and appraisals to ensure an effective service is provided and the individual and service KPI’s are met.
- Manage the equipment and equipment suppliers, contracts and leases to ensure supplier SLA’s are met and the equipment is maintained and has minimal downtime.
- Negotiate with suppliers to obtain consumable goods, equipment, and services at competitive market rates.
- Raise and process requisitions and goods received notes, ensuring accurate management of all costs.
- Develop and manage the delivery of the design and print team business plan.
- Oversee the response and resolution of compliments and complaints.
- Undertake and evaluate research and prepare reports.
- Liaise closely with customers to ensure accurate quotes are provided and deadlines are met for providing print and design orders.
- Quality check print and design projects/orders to ensure documents are free of errors and maintain professional standards.
- Complete financial processes, ensuring all customer payments are taken at the point of order or are invoiced swiftly and accurate internal financial reports are completed.
- Responsible for the delivery of the service budget.
- Responsible for health and safety of the service, the employees, customers and the equipment within the service and the relevant documentation.
- Ensure the design and print team are completing their roles and responsibilities accurately, on time and to a high standard.
You will be joining a friendly team and reporting directly to the Operations Manager.
We are offering a competitive salary of £36,591 - £41,819 per annum, access to ongoing career development and training, Local Government Pension Scheme, generous annual leave scheme of 26 days plus bank holidays rising to 31 days plus bank holidays after 5 years’ service, subsidised rail and bus travel and retail and leisure discounts.
If you think this role is for you, please get in touch with Andrew Lawson – Operations Manager - 07775 009629, for a confidential discussion.
How to apply: Please send you CV to Andrew Lawson andrew.lawson@ipserv.co.uk.
Interview Process: The interview process will include 2 separate interviews. The first will be with Andrew Lawson and will last for 30 minutes via Teams, Skype or Zoom. The second interview will take place in person with a panel of 3 people including the Business Development and Operations Director and will last for around 60 minutes.
Interview date:
First Stage - Week commencing 08th August 2022
Second Stage - 16th August 2022
Job title: Digital Marketing & Social Media Assistant | Ipswich
Salary: £20,909 - £23,000 | 37 hours per week
At Ipserv we are passionate about delivering an excellent service to our customers. As a young and ambitious company, we are made up of positive people who work collaboratively to support the delivery of a great service.
An exciting opportunity has arisen for a Design & Print Manager to join us, managing a team of Graphic Designers and Print Room Officers as well as the service for a wide range of clients.
As the commercial arm of Ipswich Borough Council, you will be working to support the Council and our current and future customer portfolio to ensure professional standards are maintained and innovation is implemented.
You will be highly organised and will have extensive knowledge of professional printing and/or graphic design and will be someone who embraces change and is proactive at enhancing and evolving a service area.
Your days will be varied and can include a hybrid working pattern, with time spent in our Ipswich office and working from home.
Main Duties
- Lead on the day to day running of the design and print service including the Graphic Designers and Print Room Operatives.
- Manage the design and print service as per the Operational Management Plan & Operations Manual, updating these documents as the service is developed and enhanced and when changes occur.
- Lead the management functions including recruitment, supervision, employee development, training, performance management one to ones and appraisals to ensure an effective service is provided and the individual and service KPI’s are met.
- Manage the equipment and equipment suppliers, contracts and leases to ensure supplier SLA’s are met and the equipment is maintained and has minimal downtime.
- Negotiate with suppliers to obtain consumable goods, equipment, and services at competitive market rates.
- Raise and process requisitions and goods received notes, ensuring accurate management of all costs.
- Develop and manage the delivery of the design and print team business plan.
- Oversee the response and resolution of compliments and complaints.
- Undertake and evaluate research and prepare reports.
- Liaise closely with customers to ensure accurate quotes are provided and deadlines are met for providing print and design orders.
- Quality check print and design projects/orders to ensure documents are free of errors and maintain professional standards.
- Complete financial processes, ensuring all customer payments are taken at the point of order or are invoiced swiftly and accurate internal financial reports are completed.
- Responsible for the delivery of the service budget.
- Responsible for health and safety of the service, the employees, customers and the equipment within the service and the relevant documentation.
- Ensure the design and print team are completing their roles and responsibilities accurately, on time and to a high standard.
You will be joining a friendly team and reporting directly to the Operations Manager.
We are offering a competitive salary of £36,591 - £41,819 per annum, access to ongoing career development and training, Local Government Pension Scheme, generous annual leave scheme of 26 days plus bank holidays rising to 31 days plus bank holidays after 5 years’ service, subsidised rail and bus travel and retail and leisure discounts.
If you think this role is for you, please get in touch with Andrew Lawson – Operations Manager - 07775 009629, for a confidential discussion.
How to apply: Please send you CV to Andrew Lawson andrew.lawson@ipserv.co.uk.
Interview Process: The interview process will include 2 separate interviews. The first will be with Andrew Lawson and will last for 30 minutes via Teams, Skype or Zoom. The second interview will take place in person with a panel of 3 people including the Business Development and Operations Director and will last for around 60 minutes.
Interview date:
First Stage - Week commencing 08th August 2022
Second Stage - 16th August 2022
Job title: General Cleaners
Whitton Sports Centre | 13 hours per week | £9.90 per hour
Monday to Friday 6:30 am – 8:30 am, Sundays 06:00 am – 09:00
At Ipserv, we understand how important a clean and hygienic workspace is. Not only is it a key contributor to an excellent first impression, it also improves the productivity and overall happiness at the site. At the forefront of this, is our amazing team of cleaners who keep our sites cleaned to the highest standards. Your shift will be varied and fast-paced and you will be working in an environment where you can really make a difference. You will be provided with full training to complete your role. You will be an ambassador to the cleaning service, and this will show through your work ethic, punctuation, and reliability. We are a small growing business with a team of positive people that collaborate and support each other.
How to apply:
If you are interested in the role please email your CV and expression of interest to cleaning@ipserv.co.uk